Hyundai Servicing at Kingstown Motors

Hyundai Servicing at Kingstown Motors

Hyundai vehicles are manufactured from the finest materials with the latest automobile engineering techniques and the most advanced methods of quality control.

To ensure continued efficiency and prolonged vehicle life, this section details how to look after your Hyundai.

Hyundai vehicles are manufactured from the finest materials with the latest automobile engineering techniques and the most advanced methods of quality control. To ensure continued efficiency and prolonged vehicle life, Hyundai recommend that you service your vehicle regularly at Kingstown Motors.

You should always get your vehicle serviced at an Authorised Hyundai Dealer. Kingstown Motors has fully-trained service technicians that use specific tools and use the latest computerised equipment specific to your Hyundai. By visiting Kingstown Motors, owners also ensure that they are keeping their vehicle up to date with the latest product and software updates and safety campaigns. This not only keeps their vehicle in a safe condition, it also helps maintain fuel economy and reducing running costs.

Kingstown Motors use Genuine Hyundai parts that are engineered and built to meet rigid original manufacturing requirements. Genuine Hyundai Parts are designed and tested for the optimum safety, performance, and reliability for our customers.

End of Life Vehicles:

Hyundai Cars Ireland is a member of ELVES, the compliance scheme for end-of-life vehicles.  ELVES, on behalf of its members promotes a Network of permitted scrapyards (Authorised Treatment Facilities) that can take back your old car or small van. If your vehicle is complete and free of rubbish, you can drop it off for free. There may be a small charge for collection.  You can find a permitted scrapyard that is part of our Network near you at the ELVES website www.elves.ie

General Car Care:

Daily inspections are simple inspection chores. Make it a rule to perform them before starting the day’s operations or before a long journey in order to prevent trouble and to keep your car in good running condition.

– Check radiator

– Check engine oil level, automatic transmission oil level, brake fluid, windshield water reservoir water and the battery indicator condition.

– Check fuel quantity

– Check tyres (& Spare tyre) for correct inflation, wear & damage

– Check fuel, oil, fluid & water for leaks

– Check rear view mirrors

– Check clutch & brake pedal for free travel and operation

– Check parking brake, steering wheel, lamps, horn and all instruments for proper operation

– Check clutch fluid pedal. (Hydraulic clutch system only)

Washing

The best way to preserve your vehicle’s finish and to aid in avoiding rust is to keep the vehicle clean by washing frequently. Wash your vehicle only with lukewarm or cold water. Any cleaning agents used should be washed off promptly and not allowed to dry on the finished surfaces.

Foreign Material Deposits

Calcium Chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys and other foreign matter may damage the finish if left on the painted surfaces. Prompt washing may not completely remove all these deposits. additional cleaners may be required. When using chemical cleaners developed for this purpose, make sure they are safe for use on painted or polished surfaces.

Underbody Maintenance

Corrosive materials used for ice and snow melting and dust control can collect on underbody surfaces. If these materials are not removed, accelerated rusting can occur on the underbody parts such as fuel lines, frame, floor plan and exhaust system. It is recommended when the winter season is over, to thoroughly flush these materials from the underbody with plain water. Take care to clean well any area where mud and other debris collect.

Finish Damage

Any stone chips, fractures or deep scratches in the finish should be repaired promptly. Bare metals will corrode quickly and can develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your selling Dealer.

Collision Damage

If your vehicle is damaged and requires sheet metal repair or replacement, be sure the body shop applies anti-corrosion materials to the repaired or replaced parts and adjacent areas.

Warranty General:

Warranty Start Date

The warranty commences when this new vehicle is registered and delivered to you (the original purchaser) as set forth on the Memorandum of Registration.

Warranty Period

All Hyundai passenger vehicles purchased from 1st November 2010, qualify for the Triple Care Program which consists of *

  • 5 Year Unlimited Mileage Warranty*
  • 5 Year Roadside Assistance
  • 5 Year Vehicle Health Check

On vehicles purchased before this date (excluding the ix35) the warranty period is 36 months with an unlimited mileage from the date of delivery to the original purchaser. *(Not applicable to PSV, Taxi’s and Commercial / Rental Vehicles)

*PSV, Taxi’s and Commercial/Rental Vehicles – warranty period is 3 years or 100,000km from the date of delivery to the original purchaser, whichever comes first. ix35 commercial and iPro commercial warranty period is 5 Years / 160,000km or which ever comes first.

Battery and Air Conditioning Refridgerant Two years from the date of delivery of the first retail purchaser. *(Not applicable to PSV, Taxi’s and Commercial / Rental Vehicles)

*PSV, Taxi’s and Commercial Rental Vehicles – warranty period is 2 years or 40,000km from the date of delivery to the original purchaser, whichever occurs first.

Definition of Warranty

For new vehicles supplied by Hyundai Cars Ireland, through an authorised Hyundai dealer, Hyundai Motor Company warrants the vehicle, from the date of first registration, against defects arising in manufacture, subject to the conditions outlined on the Limited Coverage page, for a period of five years’ unlimited mileage on passenger cars or 100,000 km for Light Commercial vehicles.

Please note: It is important that you familiarise yourself with the requirements regarding routine maintenance servicing and repairs in order to fully benefit from the above. Please refer to the Maintenance and Servicing page in your owners manual for more details.

Obtaining Warranty Service

Warranty service will only be provided by authorised Hyundai Dealers without charge for parts or labour.

*Please note that only cars sourced through Hyundai Cars Ireland Ltd. and purchased through a Hyundai Authorised Dealer qualify for the 5 year triple care package

AA Assist:

As part of Hyundai’s commitment to after sales excellence, we have teamed up with AA Ireland offering you Hyundai Assist Roadside Rescue with every new Hyundai purchased in Ireland since November 2010. Hyundai Assist is designed to keep you motoring and give you full of peace of mind for the duration of your 5 year warranty period. With Hyundai Assist your vehicle will be covered for most, but not all, vehicle related faults. Hyundai Assist is not provided where the vehicles are used by large State and Semi-State users’ e.g Garda Siochana or purchased by companies involved in short-term car hire.

Courtesy of Hyundai Cars Ireland, we are offering you the option to  upgrade your current Hyundai Assistance to full AA Breakdown Assistance (Hyundai Assist plus) which will cover you for all situations, regardless of the cause for a discounted price of just €40 per annum. Whether it’s mechanical problems or electrical faults, at home or on the road, we will ensure you are provided with the best possible assistance 24 hours a day, 365 days a year in Ireland, UK and Europe. See below for details of cover:

*we will cover the tow to a garage to arrange repair for the misfuel

If you would like to upgrade to Hyundai Assist Plus or if you have any queries in relation to your Hyundai Assist cover please call us today on (01) 617 9977. Incidents covered in Europe

Assistance is available to you in 17 European countries through affiliate member clubs, covering the following (for more information go to www.arceurope.com.

Attendance at the roadside helping you continue your journey

Towage to the nearest Hyundai Dealer or to the nearest garage recommended by the affiliate members’ clubs (if there is no Hyundai Dealer nearby)

Transport/hotel accommodation for a 3-star or equivalent hotel, max €63 per person per day up to 3 days

With the approval of our Assistance Centre, if a repair cannot be completed during the day of the breakdown, we will cover one of the following;

The cost of public transport,(max €190 per person or €633 per part, whichever is less) including train tickets or economy flight tickets for onward travel to the customer’s original destination (if travel time would exceed 8 hours)

Homeward travel costs will be reimbursed up to a maximum of €190 per person or €633 per party (whichever is less)

Accommodation costs for a 3 star or equivalent hotel to a maximum of €63 per person per day for a maximum of 3 days (if repairs take more than 8 hours)

Replacement Car

If repairs cannot be completed within 8 hours, the Assistance Centre will approve and arrange a replacement car, of equivalent category, during the repair, up to a maximum limit of €375 per party. Provision is subject to availability and to appropriate insurance and licence arrangements.

Vehicle Repatriation

In the unlikely event of a breakdown, the AA will arrange and pay repatriation costs if the vehicle cannot be repaired abroad (subject to the approval of the local Assistance Centre) where benefits such as a replacement car and hotel accommodation were not offered.

Vehicle Collection

Where the customer is unable to wait for the completion of repairs and has returned home, the AA will pay transport costs for the customer to collect their vehicle (for up to one person and up to a max fee of €190). This covers economy class fight only and is not available when Vehicle Repatriation is chosen.

In the unlikely event of a breakdown, freephone:

Ireland 1800 66 77 88

UK and Northern Ireland 0800 66 77 88

Europe +353 1 6179560

AA Rescue Safety Assist

As part of Hyundai’s commitment to after sales excellence, we have teamed up with AA Ireland offering you Hyundai Assist Roadside Rescue with every new Hyundai purchased in Ireland since November 2010. AA Hyundai Assist is designed to keep you motoring and give you full of peace of mind for the duration of your 5 year warranty period. With AA Hyundai Assist your vehicle will be covered for most, but not all, vehicle related faults.

AA Rescue – Safety Advice.

What to do in the event of a breakdown:

  1. Try and guide the vehicle safely to the side of the road or if on a motorway to the hard shoulder/breakdown lane. Signal your intentions to drivers around you and if you must change lanes watch your mirrors and the traffic around you closely.
  2. Stop as far to the left as possible and switch on your hazard warning lights.
  3. Once you are off the road freephone AA Rescue on 1800 66 77 88 (Ireland) 0800 66 77 88 (Northern Ireland and UK) and provide the following information:
  • Your Hyundai model, colour and registration number you are driving
  • Details of your exact location
  • The nature of the rescue- what you think may be the problem
  • If you are in a vulnerable situation or have specific needs, be sure to make this clear

* If you do not have the use of a working mobile phone and must walk a distance to locate a telephone please do so with care

  1. While you are waiting for the AA patrol to arrive and are in a safe location try and make your car visible by putting a reflective warning triangle behind the vehicle if you have one and use your emergency flashers/warning indicators. If it’s dark turn on your interior dome lights.
  2. If your vehicle is in a hard shoulder on the motorway please wait outside and stand safely behind the steel barriers until the AA patrol arrives to help

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